Xactware’s products grew up with the property insurance industry and have been due for a renovation of their own for decades now. Pictured here is a way to conceptualize an insurance claim from start to finish, allowing a Claim Handler complete customization over the process.
Clarity and efficiency are absolutely essential in property insurance. Carriers lose untold amounts of money in court, operational inefficiencies, and disagreements of value with policyholders. Everything we do has to have an intense eye pointed towards clarity and accuracy.
I’ve worked hard to inject personality into the design as well, adopting one of our early design principles of showcasing the person behind every click. Using the people, the participants themselves, as the data points here we reinforce that principle.
The smaller details help drive professionalism, but also give it a conversational and friendly tone. Slightly rounded corners and recurring profile images feel friendly, while consistent use of colors on confirming actions signify the next action that an adjustor needs to perform immediately while reinforcing our professional brand.