

Reaching a Billion Users
Led product management for high-scale single sign-on authentication, increasing user sign-up rates by >290% in week one while reducing support tickets by 35%.

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By focusing the team on the user's experience both inside and outside of our product, I was able to influence a product team's pivotal shift towards precision and patient safety

I've witnessed Joe effectively build bridges, delve into the nuances of complex problems, and ultimately define solutions that genuinely benefit our end users.